Ace33 Terms and Conditions

1 General Terms & Conditions

Ace33 is an international online betting and gaming platform serving users in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between ace33 and its users.

By using any ace33 service, you confirm that:

• You are at least 18 years of age.
• Online betting is legally permitted in the country or region where you are located.
• You have voluntarily read and fully accepted these Terms and Conditions.
• You are using ace33 in your own interest and at your own risk.

Ace33 reserves the right to update these Terms and Conditions at any time. Revised terms take effect from the date of publication. Users are advised to review the Terms and Conditions regularly at their own discretion.

2 Account Register

Providing accurate and complete information is mandatory when creating an ace33 account. If an account is registered with false or incomplete information, ace33 reserves the right to close it at any time.

Age Verification

The minimum age to register on ace33 is 18. ace33 may request an ID or other documents for age verification at any time. Failure to provide the required documents will result in a temporary or permanent account suspension.

Single Account Policy

Each person is permitted only one account on ace33. If multiple accounts are found belonging to the same individual, ace33 reserves the right to close all associated accounts and forfeit any deposited funds.

Account Security

You are solely responsible for keeping your ace33 username and password confidential. Any unauthorized access to your account must be reported to ace33 immediately.

• Do not share your password with anyone.
• Avoid logging into ace33 on public computers.
• Use a strong password and change it regularly.
• Keep two-factor authentication enabled on your account.

3 Deposits & Payments

Deposits on ace33 are made via popular mobile banking methods available in Bangladesh. All deposits are accepted in BDT.

Deposit Limits

• Minimum Deposit: BDT 100
• Maximum Single Deposit: As per ace33 set limits
• Daily deposit limit: based on your account level and verification status

Payment Verification

Ace33 reserves the right to verify any deposit. If a transaction appears suspicious or raises money laundering concerns, ace33 may place it on hold or cancel it. The relevant authorities may be notified in such cases.

Only payment methods registered in your own name may be used on ace33. Depositing via another person's Mobile Banking, Nagad, or bank account is prohibited.

4 Withdrawal Policy

The following conditions must be met to withdraw funds from ace33:

• The account must be fully verified.
• Withdrawals must be made through the same method used for the deposit.
• Wagering requirements must be met for all bonuses.
• Minimum withdrawal amount is subject to the limits set by ace33.

Withdrawal Processing Time

Ace33 typically processes withdrawal requests within 15 to 30 minutes. Additional verification may extend this timeframe. ace33 is not liable for any withdrawal delays under any circumstances.

Withdrawal Cancellation

Ace33 may cancel a withdrawal in the following circumstances:

• Where fraudulent activity is suspected.
• Account verification has not been completed.
• In the event of a bonus terms violation.
• Breach of the ace33 Terms and Conditions.

5 Bonuses & Promotions

Ace33 bonuses and promotional offers are provided under specific terms and conditions. Each bonus has its own rules, which must be read before acceptance.

Wagering Requirements

Most ace33 bonuses are subject to wagering requirements, meaning a specified amount must be wagered before any bonus funds can be withdrawn. For example, a BDT 100 bonus with a 20x wagering requirement means you must place a total of BDT 2,000 in bets before making a withdrawal.

Bonus Usage Rules

• Each bonus can only be used once.
• Ace33 reserves the right to void bonuses in cases of bonus abuse.
• Bonuses must be used within the specified time period after being credited.
• Ace33 may modify or cancel any bonus offer at any time.

6 Betting Rules

The following general rules apply when placing bets on ace33. Additional rules may also apply for specific sports or games.

Bet Acceptance & Cancellation

Ace33 reserves the right to void bets in the following circumstances:

• Where incorrect odds are displayed due to a technical error.
• An event is cancelled or postponed.
• Where irregular betting patterns are detected.
• Where match-fixing or unfair advantage is suspected.

Minimum & Maximum Bet

Minimum and maximum bet limits are set for each event and game on ace33. These limits may be changed by ace33 at any time. Higher betting limits apply to VIP members.

Live Betting

Live bets can be placed in real time in the ace33 live betting section. ace33 is not liable for any disconnection or technical issues that occur during live betting.

7 Prohibited Activities

The following activities are strictly prohibited on ace33. Violations will result in permanent account closure, and all funds held in the account may be forfeited.

Fraud & Manipulation

• Placing bets automatically using software or bots.
• Attempting to manipulate or influence game outcomes.
• Attempting to hack or gain unauthorized access to the ace33 system.
• Creating multiple accounts to claim bonus benefits.

Money laundering

Ace33 complies with international anti-money laundering laws. Using the ace33 platform for money laundering purposes is strictly prohibited. Any suspicious transactions will be reported to the relevant authorities.

Other prohibited activities

• Unauthorized use of the ace33 brand or logo.
• Introducing viruses or malicious code into the ace33 system.
• Attempting to gain unauthorized access to another user's account.
• Spreading false information about ace33.

8 Account Closure

Closed at User's Request

You may request account closure at any time through the ace33 support team. All active bets must be settled and any remaining balance withdrawn before the account is closed.

Closed at ace33's initiative

Ace33 may close an account in the following circumstances:

• In the event of a breach of Terms and Conditions.
• Where evidence of fraudulent activity is found.
• Failure to pass age verification.
• At the direction of authorities or for legal reasons.

If an account is closed due to a violation, ace33 reserves the right to forfeit any remaining balance and bonuses.

9 Responsible Gaming

Ace33 believes gaming and betting should be entertainment — never a source of financial stress or mental strain. ace33 is fully committed to responsible gaming.

Self-Control Tools

The following responsible gaming tools are available on ace33:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Cap the maximum bet amount within a given time period.
• Session Limit: Set a time limit for continuous gameplay.
• Self-Exclusion: Take a break from ace33 for a set period or permanently.

Ace33 does not allow anyone under the age of 18 to register. If you or someone you know may be struggling with gaming addiction, please contact the ace33 support team.

10 Limitation of Liability

Ace33 strives to maintain the highest standard of service. However, ace33's liability is limited in the following circumstances:

• Losses resulting from technical errors or system outages.
• A bet remains unsettled due to an internet disconnection.
• Delays or errors caused by third-party payment providers.
• Service disruptions caused by unforeseen circumstances or natural disasters.
• Account information compromised due to the user's own negligence.

Ace33 shall not be liable under any circumstances for indirect, incidental, or consequential damages. ace33's total liability shall in no case exceed the total value of the transaction in question.

11 Changes to Terms and Conditions

Ace33 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Notice will be posted on the ace33 website before any changes take effect.

Continued use of ace33 after updated Terms and Conditions are published constitutes your acceptance of the new terms. If you do not agree to the changes, please stop using ace33 and request account closure.

12 Contact

For any questions or concerns regarding these Terms and Conditions, please contact the ace33 support team. Our 24/7 Bangla support team is always here to help.

• Live Chat: available directly from any page on the ace33 website.
• Email: [email protected]
• Support Hours: 24 hours, 7 days a week.

Ace33 is committed to responding to all complaints and enquiries promptly and appropriately. Your feedback helps us improve our service.